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Date | Guests Name | Our Mistake | Phone Number | Solution | Transaction # | Init. | Resolved Init. |
---|---|---|---|---|---|---|---|
January 05 2023 0:00:00 | Lisa Kane | Got two cup of chicken noodle but ordered tortilla | 3039291122 | Replace TWO cups of tortilla cup | 5491389 | Bc | |
January 09 2023 0:00:00 | kelly Goms | Missing 8-Nugguets | Replace 8 Nuggets with a BOG | 5497151 | AL | ||
January 10 2023 0:00:00 | Elena | Missed grilled club | Replace next time | 291 | md | ||
January 25 2023 0:00:00 | Shadia s | Missing a M sprite | 7209805401 | Replace a M sprite next time | 5530552 | AL | |
January 26 2023 0:00:00 | Kirt Jensen | was not given sm mac tray - catering | 8016569826 | give free sm mac tray next time | 5531203 | BUD | |
February 02 2023 0:00:00 | Anili Sizhu | Burnt fries weren’t switched out when she was told they were. | 720 417 8400 | Sizhu Fry in app + bog next visit | 5549972 | G F | |
February 02 2023 0:00:00 | Emily (debaggis)? | Missed 2 full meals no drinks | 3035796138 | Replace 2 sandwiches, 2 medium fries. 2 bogs | Can’t read my own writing sorry | Bc | |
February 04 2023 0:00:00 | Tiffany Curtis | Granola parfait missing | 303-888-8703 | Replace parfait and give BoG | Mobile order | MK | |
February 06 2023 0:00:00 | Darrin | SE Muffin xtra Egg,he didn’t get the extra egg | 3035014625 | Replace the muffin extra egg next time | 5681 | AL | |
sarah k | ckn sand app wasn't working | Get ckn sand | Bud | ||||
Anna B | ckn sand app wasn't working | Get ckn sand | Bud | ||||
February 04 2023 0:00:00 | Martin Durham | Missing fries in kids meal | 303-514-3837 | Kids meal | 5554718 | MD | |
February 16 2023 0:00:00 | Rosie bentley | Forgot wrap and dressing | 8066836766 | Replace wrap and dressing | 5579482 | Bc | |
February 22 2023 0:00:00 | Christine | Hated cauliflower sandwich | 3035221809 | Cfa sand replacement | 1747 | Bud | |
July 15 1905 0:00:00 | |||||||
March 01 2023 0:00:00 | Kimberly Cottingham | Missing 2 fries | 7207578821 | 2 kids fries 1 bog | 5606762 | Gavin f | |
March 01 2023 0:00:00 | Tom/Tina | Wrong sandwich | 813-748-7694 | New regular cfa sandwich | 59607019 | Gavin f | |
March 08 2023 0:00:00 | Fernando valenzuela | Missed an oj and Spivey biscuit | 7205323163 | Replace and bog | 5620365 | Km | |
April 03 2023 0:00:00 | Edward May | Missed Cobb salad | 303-956-1842 | Replace + BOG | 7372 | RC | |
April 19 2023 0:00:00 | Rod Greer | Messed up Cobb salad | 303-520-6839 | Replace salad | ? | RC | |
April 28 2023 0:00:00 | Melissa Dziuk | Gave her wrong food | 7134800167 | Free entree | 5303 | HKM | |
January 19 1900 0:00:00 | |||||||
April 29 2023 0:00:00 | Andrea Bradbury | missed a Egg Biscuit | 0 | Replace +BOG | 6505 | AL | |
May 04 2023 0:00:00 | Jari | got wrong item, ordered egg white grilled | 719-200-4804 | Replace +BOG | no trans # | JT | |
May 12 2023 0:00:00 | Justin Williams | Got grilled 8 ct. needed regular nugs | 303-847-5025 | 8 ct nugget and BOG | Q | MD | |
May 12 2023 0:00:00 | Michelle weddock | Missed regular sandwich | Replace sandwich | 5768131 | md | ||
May 22 2023 0:00:00 | Tammy walker | Southwest instead of Cobb | Replace cobb | 5791030 | md | ||
May 24 2023 0:00:00 | Mary lee | Missed 8 count nugget | 720-315-3303 | Replace and bog | 5305 | Km | |
May 26 2023 0:00:00 | Rob karp | Missed a 3 ct strip | 720-254-8395 | Replace entire meal and bog | 1005 | Km | |
May 31 2023 0:00:00 | Nova wright | Missed a sandwich w/American | 303-898-0427 | Replace the whole meal and bog | 5810070 | Km | |
May 31 2023 0:00:00 | Ralph ciarlanti | Got grilled instead of club | 970-485-3243 | Club and BOG | 513 | MD | |
June 02 2023 0:00:00 | Colleen Warren | Missed wrap, wrong meal | 720-626-2970 | Replace meal + BOG | 5816398 | RC | |
June 03 2023 0:00:00 | Jim Schmitt | Got wrong order | 303-968-0924 | Promo order | 5818083 | MD | |
June 07 2023 0:00:00 | Gail Black | No bag of ice | 303-903-1008 | Refund | 1 | MD | |
June 12 2023 0:00:00 | Kelly ingerbritson | Quality issue | 303-549-6126 | Replace 8ct nuggets, no bog | 5837607 | RC | |
June 15 2023 0:00:00 | todd strong | Gave him cfa biscuit instead of CEC biscuit | 303-974-0300 | Replace CEC and bog | 3996 | Km | |
June 16 2023 0:00:00 | Melissa adkins | Missed a 12 count nugget | 303-517-1170 | Replace and bog | 7526 | Km | |
June 20 2023 0:00:00 | Trohe Ashley | Missed 2 sandwiches | 303-547-5781 | Replace and bog | 5854301 | Km | |
June 21 2023 0:00:00 | Robert A | Missed medium mac and blue cheese | 816-824-3601 | Replace mac & Sandwich | 5855451 | RC | |
June 23 2023 0:00:00 | Katelyn | Large unsweetened | 3036184984 | BOG/FreeDrink/Refund | 5861706 | Gc | |
June 24 2023 0:00:00 | Jennifer Augstine | 2 cfa sandwich were burnt, not edible | 7205253469 | Replacement of 2 cfa sandwich's, and 2 bogs | 0 | BJC | |
June 27 2023 0:00:00 | Patricia Vessa | Cold soup- 99 degrees | 3038859212 | Replace soup | N/A | Hkm | |
June 28 2023 0:00:00 | Debbie Bailey | Missing 8 ct nuggets | 720-982-9022 | 8 ct nugget and BOG | 5873588 | MD | |
June 17 2023 0:00:00 | Jeff B | Food fell out of bag. 2 deluxe meals and one 4 piece strips meal. | Replace meals. | md | |||
? | 2 bowls whe;mot filled all the way | Replace | Cs | ||||
Chase | Spicy sandwich no pickle x2 | Replace both sandwiches | 754 | cs | |||
July 12 2023 0:00:00 | Elena Aldridge | Club was “soaked” | 720-541-0504 | Replace club meal + BOG | 5903749 | RC | |
David bustonette | Received wrong meal | Replace meal spicy sand meal + sweet tea add cookie | Bud | ||||
Julie scola | Missed kids meal | 3035968740 | Replace kids meal + cookie | NH | |||
July 15 2023 0:00:00 | Ty | Didn’t get Mac n cheese | 0 | Replace Mac | . | Bud | |
July 15 2023 0:00:00 | Kenyon Willhous | Order messed up and recovery opportunity was initially missed | 303-748-2123 | Promo a meal | 5910489 | RC | |
July 20 2023 0:00:00 | Janet williams | Missed a medium fry | 303-359-6107 | Replace fry and bog | 1616 | Km | |
Replace + BOG | 5952121 | RC | |||||
August 03 2023 0:00:00 | Mayra torres | Missing medium fruit cup (DT order) | 7206714671 | Medium Fruit cup | N/a | GC | |
August 03 2023 0:00:00 | Jeremy | Wrong nuggets | 3036818044 | Replace grilled 12ct nuggets and shake | 5955337 | JP | |
August 04 2023 0:00:00 | Tina litwiler | Missed a bec biscuit | 720-234-8238 | Replace BEC and bog | 5956500 | Km | |
August 11 2023 0:00:00 | Valeri Larose | Missed 2 small fries and got sm sweet tea instead of sm unsweet | 303-522-4207 | Replace 2 sm fries and sm drink | 5974314 | RC | |
2023-08-12 | Megan | Missed ice cream cone | 3037266582 | Guest will return on another date to get ice cream cone | NA | AR | |
2023-08-14 | Nate | Missing Salad | 2698069150 | Salad and Spicy Deluxe | 9734 | Gf | |
2023-08-17 | Vanessa lintz | Milk was old in kids meal | 3039496488 | Replace kids meal with new white milk | 5988784 | Bc | |
2023-08-17 | Unknown (did not submit) | Missed market salad | 3039188774 | Replace salad | 5988393 | Bc | |
2023-08-31 | Corey Cavan | Missed sandwich | 3035489052 | Replace sandwich hppcs | 6021140 | Bc | |
9/2 | Jade | Missing spicy sandwich | 8179656937 | New sandwich + bog | 6027718 | Gf | |
9/15 | Nick Borrego | Missing BEC Muffin | 303-895-0390 | Breakfast sandwich and BOG | 3157 | MD | |
9/16 | John Stock | Ordered deluxe no cheese, got spicy deluxe with cheese | 720-620-8995 | Replace + BOG | 6057083 | RC | |
9/19 | Mayra Roman | String found in nuggets | 303-903-1601 | Replace kids meal + BOG | 6034271 | RC | |
10/5 | Shae | Missing 5 count | Replace nuggets + bog | 6100320 | Gf | ||
10/7 | Heather Kelse | Missed regular sandwich | 303-887-6348 | DOC | 6104845 | RC | |
10/7 | Billy W | Missing sandwich | 267-221-6571 | Replace sandwich + bog | 6396 | Gf | |
10/13 | 1 | Km | |||||
10/19 | Billy Grell | Missing Sandwich | 7202611136 | Replace Sandwich + bog | 6131648 | Gf | |
10/20 | Peter | 12 count nugget box only had 8 nuggets | 9493915233 | Replace 12ct | 6133978 | JP | |
10/23 | Joanne Ferron | gave wrong shake | 6302173947 | replace shake | 8889 | Hkm | |
6152479 | AR | ||||||
10/27 | Daniel Moor | Missing hash brown | 9094367087 | Refund 10 hash browns + bog | 6147419 | Gf | |
11/2 | Rick Samu | Wrong Sandwich | 7203092277 | Replace Spicy Dlx no pickles, pickles on side, + bog | 2686 | Gf | |
11/7 | Sherri | Missed root beer | 7204901608 | Root beer | 6173373 | Ah | |
11/10 | Jeremy | put wrong egg in grilled burrito | 3036818044 | replace grilled burrito with egg WHITE and BOG | 283 | Jt | |
11/13 | Casandra | Missing 8 ct grilled nuggets | 7202997078 | 8 ct grilled nuggets | 7042 | Ah | |
11/15 | Daniel Bonne | missing large Fry | 303478-2229 | replace large fry and BOG | JT | ||
Mellisa homberg | Missing frosted lemonade | 720 232 3843 | Replace frosted lemonade and bog | 3389 | NH | ||
2023-11-22 | Tami bostick | Missed sandwich | 9078542379 | Free sandwich + bog | 6208260 | Hkm | |
2023-11-25 | Jacob | Ellis | 0 | Replace spicy and shake | . | Bud | |
2023-11-30 | Tom B. | Missed 8ct regular nugget | 781-572-6594 | Replace 8ct regular nugget | 6222831 | JP | |
2023-12-01 | Melissa Anderson | Missed market salad | 7328146236 | Replace market salad + bog | 5820 | Hkm | |
David m | Missed cfa sandwich | Replace sandwich and give bog | |||||
2023-12-01 | Kyle M | 2 cfa sandwiches missing | 3039496107 | 2 cfa sandwiches + shake | 6226038 and 6208655 | Ah | |
2023-12-09 | Dave Eberly | Missed Glutten free bun on grilled sandwich | 303-887-3112 | Replace sandwich + BOG | 6244668 | RC | |
2023-12-14 | Ashlyn sanders | Wrong sandwich | 661-309-2030 | Replace sandwich and bog | 4472 | Km | |
2023-12-14 | Sam Strousberg | Dissatisfied with food quality and service | 3033240186 | Bog | 6255728 | Hkm | |
2023-142023 | Sarah Craig | Missed 4 mini | 7199850212 | Missed mini and bog | |||
2023-12-15 | Todd Highsmith | Missed 8ct | 303-618-8597 | Replace + BOG | 6258441 | RC | |
23-12-18 | Richard | Did not receive dressings and Mac was dry | 7203290170 | Replace market salad, "creamy Macn cheese" and shake | 3792 | Bud | |
2023-12-23 | Adam Marshall | Missed sandwich | 7193374000 | replace sandwich | 6278068 | Hkm | |
Kelly | Missing frie | Replace frie and sandwich | |||||
2023-12-29 | Martin wilson | Gave wrong sandwiches | 3038882440 | Free sandwich | 6287397 | Hkm | |
2024-01-05 | Cindy Malcolm | Was given unsweet instead of sweet tea(large) and said 8 count nugget was mushy? | 303 917 4689 | Replace nuggets and tea | 6299133 | BCM | |
2024-01-05 | MARISA RODRIGUEZ | wanted grilled nuggets, got charged for classic ones | 719-406-7165 | Replace 12ct grilled + BOG | 6299316 | RC | |
2024-01-11 | Leah Procopio | Missing nuggets | 7207885256 | Replace + bog | 6312232 | Gf | |
2024-01-17 | Marni Goldstein | Missed cfa sandwich | 951-316-9519 | Replace meal + BOG | 6323594 | RC | |
2024-02-08 | Lyndsey | Got regular nuggets instead of grilled nugguets | 6306971925 | Replace 12 grilled nuggets next time | 6370788 | AL | |
2024-02-14 | Marsha Albert | Missing 12 nuggets | 7206706467 | Replace 12 count + bog | 6384004 | Gf | |
2024-02-19 | Nicole C | No strawberries on salad | 720-840-9003 | Cover a salad + bog | 6392549 | Gf | |
2024-02-24 | Jason Smith | Missed Spicy Sandwich | 303-725-1978 | Replace + BOG | 6405817 | RC | |
2024-02-27 | Zaid glees | Wrong sw salad | 9563348701 | Replace salad with sw with nuggets and avocado ranch & bog | 952 | Km | |
2024-03-07 | Debra davis | Missed brownie in drive through | 3034890829 | Replace and bog | 1911 | Km | |
2024-03-21 | Marco Perez | Missing Mac n cheese | 9568735095 | Replace Mac n cheese +bog/other item | 6460025 | Gf | |
2024-03-26 | Ava | Kimg | 9702135764 | BEC bist in her rewards | 6467435 | GC | |
2024-03-26 | Ava | King | 9702135764 | BEC bist in her rewards | 6467435 | GC | |
2024-03-26 | Maria kraus | Missed a med. Mac n cheese | 612-309-2485 | Replace & bog | 6468189 | Km |