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Date | Guests Name | Our Mistake | Phone Number | Solution | Transaction # | Init. | Resolved Init. |
|---|---|---|---|---|---|---|---|
| 2024-01-05 | Cindy Malcolm | Was given unsweet instead of sweet tea(large) and said 8 count nugget was mushy? | 303 917 4689 | Replace nuggets and tea | 6299133 | BCM | |
| 2024-01-05 | MARISA RODRIGUEZ | wanted grilled nuggets, got charged for classic ones | 719-406-7165 | Replace 12ct grilled + BOG | 6299316 | RC | |
| 2024-01-11 | Leah Procopio | Missing nuggets | 7207885256 | Replace + bog | 6312232 | Gf | |
| 2024-01-17 | Marni Goldstein | Missed cfa sandwich | 951-316-9519 | Replace meal + BOG | 6323594 | RC | |
| 2024-02-08 | Lyndsey | Got regular nuggets instead of grilled nugguets | 6306971925 | Replace 12 grilled nuggets next time | 6370788 | AL | |
| 2024-12-12 | ? | missing 2 30 counts | 3033571943 | replace + BOG | BB | ||
| 2024-02-14 | Marsha Albert | Missing 12 nuggets | 7206706467 | Replace 12 count + bog | 6384004 | Gf | |
| 2024-02-19 | Nicole C | No strawberries on salad | 720-840-9003 | Cover a salad + bog | 6392549 | Gf | |
| 2024-02-24 | Jason Smith | Missed Spicy Sandwich | 303-725-1978 | Replace + BOG | 6405817 | RC | |
| 2024-02-27 | Zaid glees | Wrong sw salad | 9563348701 | Replace salad with sw with nuggets and avocado ranch & bog | 952 | Km | |
| 2024-03-07 | Debra davis | Missed brownie in drive through | 3034890829 | Replace and bog | 1911 | Km | |
| 2024-03-21 | Marco Perez | Missing Mac n cheese | 9568735095 | Replace Mac n cheese +bog/other item | 6460025 | Gf | |
| 2024-03-26 | Ava | King | 9702135764 | BEC bist in her rewards | 6467435 | GC | |
| 2024-04-01 | Zach Desantis | Missed 8ct meal | 585-781-4163 | Replace + BOG | 6482340 | RC | |
| 2024-04-04 | Phil Fisse | Overcharged on unwanted items. | 6235123574 | Refund 3 servings of corn + beans and bog. | 6490266 | Gf | |
| 2024-04-08 | Cory Harris | Received wrong order in drive thru | 832-692-5138 | Refund his order. #6498273 $25.98 | 6498273 | Gf | |
| 2024-04-12 | Sara Herrera | Received a cherry berry unsweet tea by mistake. Ordered a cherry berry SWEET tea. | 3033583763 | She will stop by at 3pm today to pick up correct drink. | 7921 | Bh | |
| 2024-04-13 | Vickie Warner | She asked for a Deluxe sandwich but we wrote down a regular cfa sandwich by mistake. | 8106101827 | She will stop by on Monday, April 15th, to receive a Deluxe sandwich on us. | 777 | Bh | |
| 2024-04-25 | Valorie | 2 Missing Brownie | 7209827361 | 2 Brownies, BOG | 8313 | AR | |
| 2024-04-26 | ? Thompson (maybe Jenna) | Missed small fruit cup | 303-949-7482 | Replace + BOG | ? | RC | |
| 2024-04-27 | Sophia Donoho | Missed all sauces for big order | 7207993699 | Bog | 3041 | Hkm | |
| 2024-05-02 | Joseph baker | Missed SEC muffin | 7209884067 | Replace + bog | 6552016 | BCM | |
| 2024-05-06 | Aubrey lynn | Moldy blueberry | 720 404 4271 | Free entree | 6560796 | Gf | |
| 2024-05-15 | Joshua Parker | Missing 8 count nugget | 720 403 1941 | Refund 8 count entree | 6583781 | Gf | |
| 2024-05-21 | Christine kamin | Missed Mac n cheese (med) | Replace and bog | 6595830 | Km | ||
| 2024-05-23 | Brandy Johnson | $7 short change | 303-524-4920 | She is going to come in and talk to a manager to get her change back. | 6603693 | BH | |
| 2024-05-25 | Jennady | Given wrong order at window in DT | Refunded food because she never got it and + BOG | 6608304 | AH | ||
| 2024-05-30 | Scarlett Douglas | Hair in mini tray | 270-993-5713 | Refund | 6615682 | RC | |
| 2024-06-01 | Paige solarte | Missed large | 720-357-3016 | Replace and bog | 1019 | Km | |
| 2024-06-06 | Sara Mulled | sandwich instead of nuggets | 6505252441 | Bog | Missed | Hkm | |
| 2024-06-10 | Aidan Vussy or bussy? | Gave out new sandwich instead of toasted bun with cheese | 303 921 3068 | Replace and bog | 6639259 | BCM | |
| 2024-06-14 | Janell M | We missed her granola parfait for her curbside order. | 719-406-2512 | She will come in later today and pick up her parfait, and I promised her a BOG card for the inconvenience. | 9766 | BH | |
| 2024-06-17 | Emily | Bug in a drink | 720 755 8134 | Replace a LG hic fruit punch next time | 1 | AL | |
| 2024-06-22 | Nedhan morris | Gave her hash browns instead of nuggets | 949-357-7901 | Replace nuggets and bog | 6668838 | Km | |
| 2024-07-02 | Steve | Missing 4ct meal | 2173064291 | Replace meal, Give BOG | 6691870 | JP | |
| 2024-07-15 | Stacy gunn | We missed 30 nugguets | 720 270-4105 | Replace 30 nugguets next time | 6716084 | AL | |
| 2024-07-18 | Aj ogu | Got regular sandwich not deluxe | 3039607528 | Replace deluxe sandwich | 6725136 | Hkm | |
| 2024-08-02 | Andy Janes | Missing CFA dlx no cheese | 303 406 1491 | Replace and BOG | 6760196 | JW | |
| 2024-08-03 | Eric Barna | CFA sandwich missed | 303-506-9966 | New sandwich and BOG* | 6761913 | AR | |
| 2024-08-07 | Daniel Agnew | Missed 8ct nugget | 719-396-0101 | Replace 8ct/med Mac + BOG | 6770177 | RC | |
| 2024-08-16 | Chris Page | Large drink spilled all over car and her because lid was not on | 303-210-4333 | Replace meal + BOG | 6792333 | RC | |
| 2024-08-16 | Karen Kinney | Missed sauce? | 720-810-2750 | BOG | ? | AR | |
| Gail | Missing kid meal | na | Replace kids meal | ||||
| 2024-28 | Amy Estes | Missing sandwich | 917-536-6664 | Replace reg. sandwich and BOG | 6820880 | ML | |
| 2024-09-05 | Tristen | missing 2 sec muffins | 720-229-5356 | replace sandwiches and BOG | 6644 | jt | |
| 2024-09-07 | Ashley Granat | Missed med mac | 5034237831 | Replace + BOG | 6844375 | RC | |
| 2024-09-25 | Bryan jons | Missing a hash brown | 11111 | Replace the hasbrown next time | 11111 | AL | |
| 2024-09-25 | Bryan jons | Missing a hash brown | 11111 | Replace the hasbrown next time | 11111 | AL | |
| 2024-09-27 | Mark D | Missing medium mac | 303-681-4330 | Replace medium mac next time | 691488 | LR | |
| 10/7 | Wendy Torres | missed 4 ct strip | 7206209888 | replace strips + BOG | 6912539 | AH | |
| 10/14 | Christie Epperly | Fries were cold and not cooked enough and kinda grainy | 3039610129 | Small fry to app | N/A | Bee | |
| 9292911427 | Spicy meal | 6932094 | AG | ||||
| 2024-10-19 | Kevin Pypatt | Missed Large fry | 3036383636 | Large Fry replacement &bog | 6938916 | BJC | |
| 2024-10-28 | Nick Martinez | hair in food | 4 free meals | ML | |||
| 2024-11-02 | Lydia Wigainger | Missed 12 Grilled Nuggets | 7193596774 | Nuggets, BOG | N/A | AR | |
| Curtis | Missing spicy delux | Spicy delux and fries | |||||
| 2024-12-04 | Adriana w | Raw sandwich | 701 426 6117 | Replace it with a new sandwich | 7034281 | AL | |
| 2024-12-04 | Adam S | Missing 2 8-count nuggets missing 1 medium fry | 3108036372 | Replace 2 8-count nuggets and medium fry | 7036795 | JP | |
| 2024-12-18 | Susan Sandoz | Wanted CFa extra pickle, got no pickle | 303-818-6636 | Replace + BOG | 7067541 | RC | |
| 2025-01-04 | Sandra loppien | Missed chicken sandwich | 303-903-7741 | Replace and bog | 9654 | Km | |
| 2025-01-09 | Lori hottman | Chicken wasn’t chewable? | 303 884 0325 | Told her we’d replace 2 biscuits but asked for a picture | . | BCM | |
| 2025-01-09 | Lori hottman | Chicken wasn’t chewable? | 303 884 0325 | Told her we’d replace 2 biscuits but asked for a picture | . | BCM | |
| 2025-01-10 | Michael Davis | Missed a parfait | 502-741-4591 | Replace and bog | 586 | Km | |
| 2025-02-05 | Mike G | Missed sauce on multiple occasions | 303-324-2782 | BOG or free entre for the troubles | N/A | AR | |
| 2025-02-14 | Fetoren Jones | Fries were over cooked | 901-644-6516 | Replace 3 med fries + BOG | 7184285 | RC | |
| 2025-02-17 | Kristi N | Forgot to scan her app for free BEC muffin. | 720-841-6660 | Refunding her muffin next time she comes in. | 7187550 | BH | |
| 2025-02-18 | Marissa Bronbil | Missed a cfa sandwich and a Dlx no pickles or lettuce w/extra cheese | 7209898859 | Replace | 7190398 | Bcm | |
| 2025-03-24 | Tim | 12 missing | 7203184057 | 12 and frie | Na | Cs | |
| 2025-04-01 | Charla Kelly | Got spicy Dlx w/pj instead of American like it was ordered | 773 339 8510 | Replace sandwich +bog | 7284568 | Bcm | |
| Samson | Wrong sandwich | Replace spicy sandwich and frie | |||||
| Tiffany | Replace kids meal and drink | Replace kids meal diet lem | |||||
| Allison | Spicy biscuit meal |