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Date
Guests Name
Our Mistake
Phone Number
Solution
Transaction #
Init.
Resolved Init.
Kevin francesMissed 6 count3033500092Replace bogHs
01/05/2021ToriMissed 6ct kids meal7209365144ReplaceN/AEP
1/6/21Moedeluxe, 2-12 ctsreplace - NO BOGMd
January 06 2021 0:00:00EmilyEverythingReplace and bog. Salad, Mac, 2 kids meals, 8ct meal, extra large bev.3925933Ty
January 06 2021 0:00:00Laura smithReceived spdlx wanted reg delex7196418710Replace and bog3925334Jl
01/08/21Rob KMissed sandwich7202548395Replace cfa sandwich xtra pickles + bogAJ
01/80/21Maddie 2 missed sandwiches Replace sandwiches + bogAj
January 09 2021 0:00:00Sydney marksWrong food missed food on order7205604727Cfa sandwich no pickles add cj cheese, cfa sandwich no pickles add American cheese, chocolate milk, 8oz tub of sauce, bog2916As
January 09 2021 0:00:00Erin r Missed fry7203205373Replace bog95996As
Jan 11Carson7203462133chicken sandwich w pepper jack
January 12 2021 0:00:00SunMissing deluxeDeluxe plus bog?KJS
January 14 2021 0:00:00KimberlyLarge chocolate shake small chocolate shake 7208781120Replace NO BOG28634Ad
January 16 2021 0:00:00Korena HenryMissed brownie 719-650-8354Brownie upset her stomach so replacing with 8ct Grilled nugs6174JL
January 20 2021 0:00:00CarrieMissed cfa sandwich 11111111111Replace and bogNaTy
January 21 2021 0:00:00Rodney Missing small Mac n cheese 7202516056Replace and bogNASH
January 21 2021 0:00:00Nicole BMissing 12 count 3033581219Replace and BOG 4592SH
January 23 2021 0:00:00Kara Ledford Missed side salad3039152292Replace bog9117Jl
January 26 2021 0:00:00Melissa DoyleMissed regular sandwich720-939-4919Replace + BOG3962936RC
Joseph p
January 27 2021 0:00:00Joseph PMissed small fryPromo small fry.Kjs
January 27 2021 0:00:00Jody longsellow Missed 12 ct3034085773Replace and BOGNaJl
January 27 2021 0:00:00Heidi Kieliah Missed kids meal and salad toppings 3035896691Replace kids and sandwich BOG5001Jl
January 28 2021 0:00:00Amelia Missing medium fries7206952074Replace and bog 6889SH
January 29 2021 0:00:00Holsley hoss12 grilled nugs3036834633Replace bog?As
2/2/2021Annie Missed a small lemoande3038157935Replace bogjt
February 06 2021 0:00:00Brandon makowskiMissed M fruit cup 7203845143Replace and medium fry bog4823Jl
February 08 2021 0:00:00Tracy ChaplaMissed med mac303-908-9397Replace + BOG3987168RC
February 13 2021 0:00:00MakowskiMissed bowl soup30390569999Replace bog x2CupAs
February 15 2021 0:00:00Tracy BurkeMissing spicy0Replace spicy and bog3999345Ty
February 19, 2021Amanda Gspicy grilled sandreplace doordashEC
February 19 2021 0:00:00Alecia Adamshair in nuggets720-351-0235Replace + BOG4008120RC
February 22 2021 0:00:00Jenna harterAsked for 2 6ct kids meals got 1 6 &1 46164827475Replace 2967JL
February 23 2021 0:00:00Trae hanchett6 nugs instead of 12 3039213259Bog replace5142As
Feb 24,2021John KibbleMissed cfa sandwich and chocolate milk NaBog replace NaEp
Feb25,2021AdamMissed 6ct kids mealNaBog replaceNaEp
February 26 2021 0:00:00Stephanie locricchioSpicy deluxe combo lemonade3038777790Replace NO BOG 2182As
March 1st, 2021Brenda Fulkersongallon tea was cloudy7192297179gallon unsweet +BOGJt
February 27 2021 0:00:00Stacey Guiles Missed med fry720 260 0953Replace and bog Will bring receipt when comes backBC
March 04 2021 0:00:00DrewMissing 3 strips and friesReplace 2504SH
03/06/2021joshMissing spicy sandwich 303-517-5798Replace BOGJt
March 11 2021 0:00:00Jack mayedaGrilled club lettuce wrapped7204175983Replace6411As
March 16 2021 0:00:00Crystal Jaramillo Missed small Mac and cheese720 732 8981Replace + bog4051028BC
March 16 2021 0:00:00Brenda carterMissed fry and cfa sandwich 7205120094Replace bog?As
March 19 2021 0:00:00Jessica JahnsMissed 6ct Kids Meal303-862-0273Replace + BOG4058387RC
March 23, 2019Alan Holman2 grilled filets303-886-7497replace & BOGMd
March 24 2021 0:00:00Mettie castorMissed 12 meal with lg dt coke light ice303-378-2938Replace meal & bog4066365Km
March 24 2021 0:00:00Chris kerrickOrdered sand which with no pickles has extra pickles303916 5008Spicy deluxe NO pickles replaced med mac7256Jl
March 24 2021 0:00:00Yawning Houtchens w/ TakedaMissed 15 bottles of water on delivery720-518-7117Replacing w/10 Bog’s which are in an envelope in safeUnknownKm= Jf
March 25 2021 0:00:00Josh BakerMissed #1 meal(medium)410 330 1902Replace meal4069330BC
March 27Erin WileyMissed items (Voicemail)970-376-5289Replace meal and BOGMd
March 29 2021Lindsay F.Missed 12ct nug8017926951Replace nugs +BOG
March 30 2021 0:00:00Rachel RachroyerMissed Sandwich meal720-833-1786Replace + BOG4079061RC
March 31 2021 0:00:00Brenda HarrisMessed up meal(303) 875-3452Replace4076618RC
March 31 2021 0:00:00Karen brischMissed sandwich 3033177951Replace1650Jl
April 01 2021 0:00:00Joni Missing fry30396855541 free fry3462EA
April 01 2021 0:00:00Tom Dowd Grilled sandwich had spicy filet instead of regular 2156309202Replace and BOG 4079SH
April 07 2021 0:00:00Chase bagleyNo egg on CEC this is a reoccurring issue has happened 4-5 times now. 7707789824Promo meal on next visit & BOG4094989JF
April 8 2021Kayla DelmonicoMissed spicy sandwich 7204802291Replace sandwich and BOG
K
April 14 2021 0:00:00Joe deshlerOrdered grilled spicy dlx received regular sandwiches 7202734299Replace Bog853Jl
April 14 2021JuanitaMissed an 8 ct nuggetn/aReplace bog995EP
April 15 2021 0:00:00TackyMissed brownieBrownie plus bog.Kjs
April 15 2021 0:00:00Eve EnglinderMissed 6 nuggets3037093239Replace bog3102As
April 15 2021 0:00:00MandyMissed 12 ct nugget 3032299209Replace + bog3257EP
April 17 2021 0:00:00GustavoMissing 8 ct 8434896325Replace + bog 7892SH
April 20 2021 0:00:00Pam KeyserMissed 12 nugget303-881-7889Replace + BOG4121898RC
April 20 2021 0:00:00Sandy grey Spicy southwest 7209372921Replace bogWasn’t givenAs
April 20 2021 0:00:00RyanHair in salad3038989807Free entree of choice and bog 2193Ep
April 21 2021 0:00:00VanessaMissed 6 ct kids meal7202736544Replace 6 ct sm fry meal, bog4390Ep
April 22 2021 0:00:00Dave NGot the wrong soup4156910763Bowl of chicken tortilla soupN/AEA
April 22 2021 0:00:00Joanna sulekMissed deluxe and large3038877582ReplaceNaKjs
April 26 2021 0:00:00Heidi KielianSalad had cheese, missing fruit cupSalad w. NO CHEESE and fruit cupKjs
April 27 2021 0:00:00Danny BrownIcedream not filled720-384-5965Replace + BOG?RC
April 29 2021 0:00:00SinghMissing salad dressing3033329029?4141809As
April 29 2021 0:00:00Laura ThillipsGot charged for 2 clubs got 2 grilled sandwiches instead 303 868 9902Replace sandwich’s 4142006BC
April 30 2021 0:00:00Joelle hicks12 reg303947427012 breaded bogNot neededAs
5/3/2021anna bellemissed grilled Replace kids meal 5 count grilled and BOG4149049jt
May 05 2021 0:00:00Alicia muskwe Missed deluxe mealReplace deluxe and fries w. BOG4154948Kjs
May 7thMikko GonzalezLarge sweet tea7208402370Large sweet tea and BOG
May 07 2021 0:00:00Stacy LMissing 12 nuggets3039171630Free 12 nuggets247Ea
May 08 2021 0:00:00Hannah kWrong salad missed drinks 303718Cobb salad, strips on side, NO BACON, FF honey mustard and ranch, L Water, L Diet Coke, BOG1978As
May 11 2021 0:00:00Mica espeyOrdered bec biscuit. Received bacon biscuit 2567146722Replace sandwich and bog?Km
May 13, 2021Blake S.Missing 2 cfa biscuits650-556-5129Replace biscuits and BOG's Jt
May 14 2021 0:00:00Jacob EynanMissed spicy deluxeReplaceNoneKjs
May 14 2021 0:00:00Stephanie RGot 2 salads with 4 dressings total. Received no dressing. States that this is the second time in 2 weeks. 772 349 3107Promo 1 salad and confirm correct dressing on next visit. 5878JF
May 18 2021CorieMissed md fry and grilled sandwich add pickles3039030435Replace 3458EP
May 18 2021 0:00:00Bryson StevensonMissed md fry7204254139Replace bog3571EP
May 22 2021 0:00:00Bob ulrichMissed spicyReplace and BOG3648Kjs
May 25 2021 0:00:00Michael swartMissed cfa biscuits 2532324908Replace and bog7370Km
May 25 2021 0:00:00Kelly weckerMissed 8 and sandwich Replace and 2 bog’s?Km
May 26 2021 0:00:00Autumn mMissed sandwich w. Bacon and cj cheese7203298630Replace and bog4202302Kjs
June 02 2021 0:00:00KarliMissed 2 md Mac n cheese9707640810Replace5684Ep
June 03 2021 0:00:00Paul VMissed fruit cup5133493077Medium fruit cup4218410EA
June 07 2021 0:00:00Kelsey stolinMissed 12 ct nug7203880077Replace nugs plus bog?Dm
June 09 2021 0:00:00Jessica mondaMedium fries dry and crunchy720-980-0096Replace & bog474Km
June 09 2021 0:00:00TaraMissing regular no pickles 7012265578Replace and bog 4231165SH
June 10 2021 0:00:00Barbra holmbergMissed 5 nug3035142984Replace bog3858Ad
June 11Kate BatemanMissing choc milk516-769-3146replace & BogMd
June 12 2021 0:00:00Lexi GardenerMissing lg sweet teaBog and replace a drink?Al
June 17 2021 0:00:00Sara HartmanMissed 2sm 2md fries3035068769Replace9053EP
June 17 2021 0:00:00Amanda BraciaMissed med mad n cheese 3038774307Replace missed item N/AAJ
June 17 2021 0:00:00Caitlin RaymondMissed 4 stripsReplace plus bog9638Kjs
June 24Jamie rosenbergMissing 3 12 cts3038298696replace & bogmd
June 24 2021 0:00:00Lyndsey Missing side salad 3035183112Replace and bog 4343SH
June 25, 2021Jennifer LayneLg drink7208919442Replace and BOGMD
June 26 2021 0:00:00Alexis EuchelMissed 5 nug and large fryReplace4268232Kjs
June 26 2021 0:00:00MorganGave wrong beverage3035885693Replace8596EP
July 01 2021 0:00:00Christy HubkaMissing 1 8 count, 2 bad 3 strip7209359003Replace 1 8 count + 2 3 strips BOG4277724NS
July 02 2021 0:00:00Bryce GayWrong Dlx sandwich and got nuggs instead of reg sandwich3036561006Replace Dlx and Nuggets + BOG4281469RC
July 05 2021 0:00:00Mark hamon Missed two md friesReplaceKjs
July 08 2021 0:00:00BrendaMissed drinksReplace drinks & BOG2542Cp
July 09 2021 0:00:00David iveyMissed reg sandwich 7027554324Replace and bog4645Km
July 13Vann hettinger Got wrong Cool wrapReplace and bogMD
July 13 2021 0:00:00Bran BourneMissing spicy delux and medium Replace spicy deluxe sandwich, medium fry, and a BOG N/aH. S.
July 13 2021 0:00:00Chris BryanWrong Sandwich303-803-6343Replace spicy sandwich + BOG4302989RC
July 19 2021 0:00:00Melissa AkakaMissed cfa sandwich 808-381-6988Replace and bog 5363JF
July 21 2021 0:00:00Tom Shepherd Wrong order through DT - got the wrong bag7202734836Replace order4321117CP
July 23 2021 0:00:00Otitia bamta (OS)Market had blue cheese on it shouldn’t have9707766177Replace and bog 1Km
July 24 2021 0:00:00Micheal DavisMissed Spicy Sandwich3035229074Replace + BOG4326303RC
July 29 2021 0:00:00Samantha Marino Southwest salad messed up and missed fries7204310058Replaced items8792Cp
August 05 2021 0:00:00Amy DrillingMissing spicy deluxe and fries309-645-0741Replace and BOG1MD
August 05 2021 0:00:00ColleenMac and cheese was “dry”303-795-9086 12 ct nug meal4352593MD
August 09 2021 0:00:00MJ Missing large fries 7208828002Replace and bog 9939SH
August 09 2021 0:00:00Jennifer Wrong drink Replace ONLY NASH
August 18 2021 0:00:00Nancy vonsteinGave a sausage biscuit instead of SEC (2)3039106430Replace SEC & BEC and BOG1533Km
August 20 2021 0:00:00AndrewHe got 4 sec mffn and 1 ckn burrito and he wanted 4 sec biscuit and ckn bolwRefund or meal4387088GC
August 28 2021 0:00:00Kim mcleneyMissed five ct7205822615Replace and bog4408146Kjs
September 01 2021 0:00:00Chris eatonMissed 8 count3039090741Replace and BOG6178JF
September 02 2021 0:00:00Mary lee NissimMissing Grilled Club W/ American9493090425Replace Sandwich & BOG4418504JF
September 08 2021 0:00:00Paul garrettGave hash browns instead of minisReplace with 2 minis.Km
September 09 2021 0:00:00Steve baslerForgot a chicken biscuitReplace it next timeOAA
September 17 2021 0:00:00JenniferLarge drink via DD720-891-9442Large drink1MD
September 17 2021 0:00:00Stephanie SparksOrdered lg drink on app got med303-842-2679Large drink OR shake1MD
09/17/21Sarah HostlerMissed reg spicyReplace and BOG
September 18 2021 0:00:00Lucile Gersman Missed large Mac & Cheese3038807982Refund + bog4453784RC
September 22 2021 0:00:00Brittny GarciaMissed spicy sandwich 7205695078Replace 4462747Ep
September 25 2021 0:00:00Barbara CarlsonMissing drink303-808-1180Drink and BOG1MD
September 29 2021 0:00:00Mike perryMissed 8 count (310)4051072Replace and bog NaJF
September 30 2021 0:00:00Karla VostrejsNo HB on burrito303-902-8773Burrito and BOG1MD
September 30 2021 0:00:00Jeff ceci Missed 12 nugs and cherry cokeReplace 4482389Kjs
October 04 2021 0:00:00Jeremy MinerMissed Mac & cheese303-242-9014Replace + BOG?RC
October 05 2021 0:00:00Shane greenMissing items and sauceReplace 8count, cfa deluxe 1 medium fry4491897JF
10/7Jon West 12count nugget 5count nugget regular sandwich ALL burned replace all 3 items AND BOG
October 07 2021 0:00:00IsaiahWrong sandwich9073703158Replace a spicy Dlx next time8595AA
October 07 2021 0:00:00Jill HoilmanMissing 3 Strips303-669-31183 strips-BOG4496981MD
Julia vasquezCfa sand w lettuce and tomato
October 09 2021 0:00:00Lindsay BrightmyerWrong order720-384-3121Replace 8ct grilled nugget meal4503790CP
October 12 2021 0:00:00Elissa pamquasMissed 2 sandwiches in dt 7204317007Replace and bog NaAJ
October 16 2021 0:00:00Dwight GuilbertSoup “exploded” in bag -super nice720-755-1663Replace Bowl of Tortilla Soup + BOG4520085RC
10-23-21nicole gwrong sandwich needs eggwhite grillBud
10/25/21lisaShe got sau bow infested ckn bolwFree foodGc
October 26 2021 0:00:00Adriana whettenMissed 2 large fries 8014273747Replace and Bog 8992JF
October 26 2021 0:00:00Adriana whettenMissed 2 large fries 8014273747Replace and Bog 8992JF
October 27 2021 0:00:00JaimeNo bun on spicy deluxe 3036690630Replace sandwich 2330AJ
November 02 2021 0:00:00Cristy kellyMissed 4 count mini3032638974Replace and bog3487Km
November 03 2021 0:00:00Bella Gonzalez Wrong kids meal7202762665Replace kids meal + BOG4558244RC
11-4Dianna millerGrilled sandwich and lg fryBud
11-09Duncan shieldsWrong order was given30373179291 #1 with half/half tea and #2 del with half/half tea4570029Bud
November 09 2021 0:00:00MikeHurley21723384494571317Replace salad entree and bog45711317EP
Nov 15Adrian Cmissing sm mac + med fry5025655415replace items + pep shake4320bud
November 22AminaMissed EWG MUFFRefund all order
Nov 23Bacon egg white cheese muffin + cfa filet on sandwich7203830291Replace add brownieBUD
November 23 2021 0:00:00Quinten HallSpicy deluxe meal with sprite 2 cfa 2 polyReplace and bog N/aJf
November 24 2021 0:00:00Tina LitOrdered Spicy Dlx got grilled720-238-8238Replace Spicy Deluxe + BOG5883RC
December 04 2021 0:00:00Steve BenoitMissing Fries720-338-4755Entree and BOG1MD
12/10
December 15 2021 0:00:00Kelsey sStolinMissed medium fry (729)3880077Replace fry and bog on next visit 4649308JF
December 17Debby BMissing bell peppers for side salad and tortilla strips for soup.3036831273Replace salad and soupBB
January 05 2022 0:00:00Erik ValenciaMissed 3 stripReplace + BOG375TS
Jan 6Karlie Hahnmissed grilled club3038818822replace + bog4692452
January 08 2022 0:00:00TestTest1111111111TEstTestTEst
January 12 2022 0:00:00Tiffany Cole or Mathew FreerMissed two shakes940-237-0532Replace both + BOG?RC
January 13 2022 0:00:00JenniferWe missed a 1-meal7205760408Replace one meal next time4706294AL
Jan 15th 2022Trae HanchettOrdered 2 large fries, got 2 mediums303-921-3259Rewards through spotlightLucas
1/19/22Amymissing spicy xtra picles7202728912Replace + Bog4720303Ru