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Date | Guests Name | Our Mistake | Phone Number | Solution | Transaction # | Init. | Resolved Init. |
|---|---|---|---|---|---|---|---|
| 2025-01-04 | Sandra loppien | Missed chicken sandwich | 303-903-7741 | Replace and bog | 9654 | Km | |
| 2025-01-09 | Lori hottman | Chicken wasn’t chewable? | 303 884 0325 | Told her we’d replace 2 biscuits but asked for a picture | . | BCM | |
| 2025-01-10 | Michael Davis | Missed a parfait | 502-741-4591 | Replace and bog | 586 | Km | |
| 2025-02-05 | Mike G | Missed sauce on multiple occasions | 303-324-2782 | BOG or free entre for the troubles | N/A | AR | |
| 2025-02-14 | Fetoren Jones | Fries were over cooked | 901-644-6516 | Replace 3 med fries + BOG | 7184285 | RC | |
| 2025-02-17 | Kristi N | Forgot to scan her app for free BEC muffin. | 720-841-6660 | Refunding her muffin next time she comes in. | 7187550 | BH | |
| 2025-02-18 | Marissa Bronbil | Missed a cfa sandwich and a Dlx no pickles or lettuce w/extra cheese | 7209898859 | Replace | 7190398 | Bcm | |
| 2025-03-24 | Tim | 12 missing | 7203184057 | 12 and frie | Na | Cs | |
| 2025-04-01 | Charla Kelly | Got spicy Dlx w/pj instead of American like it was ordered | 773 339 8510 | Replace sandwich +bog | 7284568 | Bcm | |
| Samson | Wrong sandwich | Replace spicy sandwich and frie | |||||
| Tiffany | Replace kids meal and drink | Replace kids meal diet lem | |||||
| Allison | Spicy biscuit meal | ||||||
| 05/06 | Judy Robbins | Missing fruit cup | 720-278-2458 | Replace and bog | ML | ||
| 05/16 | Sue johnson | Gave spicy wrap instead of regular | 303-506-4799 | Replace regular wrap and bog | 7385917 | Km | |
| 05/22 | Jesus Rodrigez | Missed 5 count nugget | 502 544 1700 | Replace and bog | 7400874 | Bc | |
| 5/24 | Linda West/Mike | Lettuce/fruit not good in market salad | 3038035382 | Replace and bog | 7406518 | AH | |
| 6/2 | Dawn swadley | Nuggets were hard and tasted funny | 7204279270 | Either replaces or refund as long as she brings in product | 7422792 | Bee | |
| Dianne ? | Cfa biscuit missing | Replace cfa biscuit and tea | |||||
| 06/18/2025 | Doug Janski | Missed PDF Frosted Lemonade | 303 933 9256 | Replace +bog | 7460055 | BC | |
| 06/27/2025 | Kathy Hayes | Wanted strips, got soup | 303-947-6102 | Replace 4ct strips & med fries | 7483326 | RC | |
| 06/30/2025 | Katie Weaver | Missed a Cobb salad in drive thru | 303-746-6893 | We can either refund or provide the Cobb salad when she returns, she will let us know what she prefers upon arrival | 7487367 | BH | |
| 07/01/2025 | Natalie Patterson | Missed Cobb salad dressing in drive thru | 954 856 7903 | We can replace the salads when she comes back in | 7491119 | TC | |
| 07/03/2025 | Amanda case | Missed chicken burrito and hash brown | 720-277-1341 | Replace and bog | 4402 | Km | |
| 07/05/2025 | Morgan Issac | Missed regular sandwich with pepper jack cheese | 239-410-8560 | Refund sandwich | 7498319 | RC | |
| 7/14/25 | Colleen Gerity | Burnt cfa sandwich and cold fries | 3039450979 | Replace cfa sandwich meal + bog | 7516298 | AH | |
| 7/23/25 | Jennie Tucker | Missing Mac n cheese tray | 5124689255 | Refund a small Mac n cheese tray | 7531526 | JW |