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Date
Guests Name
Our Mistake
Phone Number
Solution
Transaction #
Init.
Resolved Init.
2025-01-04Sandra loppienMissed chicken sandwich 303-903-7741Replace and bog9654Km
2025-01-09Lori hottmanChicken wasn’t chewable?303 884 0325Told her we’d replace 2 biscuits but asked for a picture .BCM
2025-01-10Michael Davis Missed a parfait502-741-4591Replace and bog586Km
2025-02-05Mike GMissed sauce on multiple occasions 303-324-2782BOG or free entre for the troublesN/AAR
2025-02-14Fetoren JonesFries were over cooked 901-644-6516Replace 3 med fries + BOG7184285RC
2025-02-17Kristi NForgot to scan her app for free BEC muffin.720-841-6660Refunding her muffin next time she comes in.7187550BH
2025-02-18Marissa BronbilMissed a cfa sandwich and a Dlx no pickles or lettuce w/extra cheese7209898859Replace7190398Bcm
2025-03-24Tim12 missing720318405712 and frieNaCs
2025-04-01Charla KellyGot spicy Dlx w/pj instead of American like it was ordered773 339 8510Replace sandwich +bog7284568Bcm
SamsonWrong sandwich Replace spicy sandwich and frie
TiffanyReplace kids meal and drink Replace kids meal diet lem
AllisonSpicy biscuit meal
05/06Judy Robbins Missing fruit cup 720-278-2458Replace and bogML
05/16Sue johnsonGave spicy wrap instead of regular 303-506-4799Replace regular wrap and bog7385917Km
05/22Jesus RodrigezMissed 5 count nugget502 544 1700Replace and bog7400874Bc
5/24Linda West/MikeLettuce/fruit not good in market salad3038035382Replace and bog7406518AH
6/2Dawn swadley Nuggets were hard and tasted funny7204279270Either replaces or refund as long as she brings in product7422792Bee
Dianne ?Cfa biscuit missing Replace cfa biscuit and tea
06/17/2025Katrina Abbot Southwest salad replacement 3038778301Replace the salad Ng
06/18/2025Doug JanskiMissed PDF Frosted Lemonade303 933 9256Replace +bog7460055BC
06/27/2025Kathy Hayes Wanted strips, got soup303-947-6102Replace 4ct strips & med fries7483326RC
06/30/2025Katie WeaverMissed a Cobb salad in drive thru303-746-6893We can either refund or provide the Cobb salad when she returns, she will let us know what she prefers upon arrival7487367BH