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Date | Guests Name | Our Mistake | Phone Number | Solution | Transaction # | Init. | Resolved Init. |
|---|---|---|---|---|---|---|---|
| 1/7/26 | Bonnie Mullis | Forgot to ring up deluxe meal | 5639209076 | Replace large fries | 7899672 | RC | |
| 1/26/26 | Lisa O | Forgot 12 ct nuggets | 8582292339 | Promo 12 ct nugget & Md fry | 7940377 | LMR | |
| 1/26/26 | Christa Boyles-Cash | Got noodle soup instead of tortilla TWICE | 303-960-0537 | Tripple Check Soup, Promo 8ct meal | 7940490 | RC | |
| 2/6/26 | Vince Dalanno | Got spicy sandwich instead of deluxe | 303-746-3177 | ||||
| 2/9/26 | Daniel Grinde | 3 bowls of bad chunky tortilla soup | 720-519-7437 | Replace or comp him rewards for soup | HJ | ||
| 7982798 | Jw | ||||||
| 3/17/26 | Natalie Cummings | Missed regular sandwiches | (303) 547-6669 | Replace + BOG | 8052900 | RC | |
| 3/21/26 | Heidi k | Wrong sandwich and drink | 3035896691 | Give correct sandwich and drink through app | 8063757 | Jw | |
| 4/1/26 | Isabella Carbone | Wrong nuggets, needed grilled, wrong salad as well | 7208183813 | Refund in cash | 7329 | HJ | |
| 4/1/26 | Mandy | Got grilled nuggets instead of regular | 3036679917 | 8 ct nugget + BOG | 8088427 | AH | |
| 4/4/26 | Jake Martinez | Bad Lettuce on the 2 sandwiches | 11111111111 | Replace a spicy Dlx and Grilled sand | 1111 | AL | |
| 4/7/26 | Sara seagrea | Forgot a m Mac/cheese | 111100000 | Replace m Mac/cheese and bog | 8101510 | AL | |
| 4/16/26 | Jordan | Weintraub | 3037202422 | Cdxl + cj meal | 4395 | Bud | |
| 4/21/26 | Solomon martinez | Got a muffin instead of biscuit | Replace and bog | ||||
| replace the sandwiches and BOG | 3544 | JT | |||||
| 4/29/26 | Jessica A | Parfaits missing granola last two times | 3034723095 | Replace granola parfaits + BOG | 330077404 | AH | |
| 5/7/26 | Angie N | Missing #1 meal (sandwich fries & drink) | 5746125001 | Sandwich meal promo | 8171727 | LMR | |
| 5/14/26 | Jordan M | Missing Md drink | 7204484259 | Promo drink + dessert (surprise & delight) | 8189053 | LMR | |
| 5/14/26 | Matt Jones | Missing CFA sandwich, med fry, two 12 ct nuggets | 3038686767 | Refund | 8188514 | AH | |
| 5/21/26 | Gabriella | Missed two 12 ct nuggets | 9703909871 | Replace two 12 ct nuggets + BOG | 8204852 | AH | |
| 5/21/26 | Zlata L | Missing CFA deluxe | 7205579220 | CFA Deluxe + dessert surprise & delight | 8205044 | LMR | |
| 5/21/26 | David | Missed Food | 4075042020 | Refund | 8204882 | LP | |
| 5/23/26 | Victoria | Missed chicken biscuit | 5103260311 | Refund for biscuit | 8209264 | HJ | |
| 5/27/26 | Courtney | Raw spicy sandwich | 6236333275 | Replace spicy sandwich + BOG | 8217024 | AH | |
| 6/6/26 | Maureen lassiter | Missing two brownies | 7202441996 | Give brownie | 8242736 | Jw | |
| 06/15/26 | Steve Torrez | Missing a Meal | 1 | Replace a Meal | |||
| Eric | Sandwich came with no tomato | Cfa delux extra tomato and bacon. Replace sandwich | |||||
| 6/22/26 | Dana Strasheim | Missed spicy sandwich | 720-206-6014 | Replace + BOG or fries | 8278674 | RC | |
| 6/24/26 | Jim | Missed 4 medium fries | 7205304825 | Replace fries + BOG? | 8282519 | AH | |
| 6/29/26 | Alica | Missed spicy | Replace spicy + BOG | 8294223 | Ng | ||
| 7/6/26 | Julie | Missing 12 ct nugget | 9707683333 | 12 ct nugget entree + dessert of choice | 8306040 | LMR | |
| 7/11/26 | Peter DeMonte | Wanted Mac and cheese but got fries | 9186409710 | Replace Mac and cheese | 8320465 | Hkm | |
| 7/29/26 | Linda West | Bad quality romaine lettuce in market salad | 3038035382 | Replace market salad | 8361561 | LMR | |
| 8/5/26 | Marc Johnson | Missing 12 ct nugget | 6196999224 | Replace 12 ct + BOG | 8376956 | Ng | |
| 8/11/26 | Michelle Milos | Cfa sandwich (no pickles) meal with lemonade | 3109444457 | AR | |||
| 8/13/26 | Eric Peay | Missing egg sec biscuit | 3035947815 | Replace sandwich | 8395680 | HJ | |
| 8/14/26 | Vince boss | Got wrong meal, needed spicy deluxe and fry | 3035148148 | Send rewards through app pls | 9728 | HJ | |
| 8/18/26 | Lindsay Guest | Wanted two Pimento Sandwiches, received spicy | 720-520-1576 | Replace two HPP sandwiches & Large Fry | 8408115 | RC | |
| 8/19/26 | Sean Vogel | Missing spicy sandwich | 7208392997 | Replace spicy sandwich + BOG | 8411553 | AH | |
| 8/21/26 | Peggy Wantwadi | Sprite was out and got flavorless sprite | 407 579 8436 | Replace drink +bog | . | Bw | |
| 8/22/26 | Otto | Customizations wrong on sandwiches. Cfa no pickles had pickle and pimento sandwich no cheese had extra cheese on it | 4122953012 | Replace sandwiches. Re-ring them up pls | 8420313 | AH |